Testimonials





Testimonials

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Melanie Minifee 23.01.19

Hey Paulo..am I allowed to say I love you?😘what a stunning job you've done..everyone commented on how beautiful the flowers looked xx

Gwyneth Tobin 31.01.19

Good afternoon Paulo,

Just to let you know we were more than pleased with the flowers for my stepdads funeral. 

We were especially pleased with the red double decker bus and it was the talk of the wake as we had it as a centre piece.

Thank you so much from myself and the family.

I would recommend heavens scent for any occasion where flowers are required.

Job well done Paulo.

P.S. Can you do me a Christmas decoration this year please!!.

Kind regards

Gwyneth Tobin

Melanie Minifee 26.02.19

Paulo
Paulo's beautiful work brought sunshine to a somewhat cloudy day, he is truly amazing with his unique techniques of making an unbelievable masterpiece with with nature’s beauty. He didn’t leave any detail out and left us all breathless. His talent was above and beyond to bring us happiness on the upsetting day, we all loved how soft and delicate everything was presented.
Highly recommend paulo, this experience was unforgettable and “truly heaven scent” just as he names himself. Thank you for your help and devotion.
Love Melanie

Paulo
Paulo's beautiful work brought sunshine to a somewhat cloudy day, he is truly amazing with his unique techniques of making an unbelievable masterpiece with with nature’s beauty. He didn’t leave any detail out and left us all breathless. His talent was above and beyond to bring us happiness on the upsetting day, we all loved how soft and delicate everything was presented.
Highly recommend paulo, this experience was unforgettable and “truly heaven scent” just as he names himself. Thank you for your help and devotion.
Love Melanie

Megan & Karen 13.02.19

Hi Paolo

We just want to express our gratitude for the beautiful flowers you arranged for Brenda’s funeral service last week.
You really went out of your way to accommodate us, even though our situation was more complex than most.
We really appreciated the extra personal touch of the added diamanté hearts within the roses.
We recognise and are thankful that you took extra time and consideration during what has been a difficult time.
We would fully recommend your services to everyone.

Kind Regards
Karen and Megan xx

Michelle Keepance 13.02.14

Hi Paolo 

thank you so much for the beautiful ffflflfl

Testimonials

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Lisa Edmonds 25.11.18

Thank you Paulo for the beautiful flowers for my mums funeral, everything I requested you did and they were just stunning! Even the posies you made out of the casket spray were just lovely! You are easy to talk to and were open to ideas. I will definitely use your services again and have given your number to a relative.  Many thanks  Lisa Edmonds

Julie Orpin 07.01.19

We picked Paulo for our mother's funeral because of recommendations and we're not disappointed. Extremely professional, kind and talented. We were so happy with the flower arrangements, such care and consideration was taken with every detail. He really goes out of his way to make the process easy. I highly recommend him. Beautiful farewell flowers for our mother. X Thank you Paulo x

Jo Bryl 07.11.18

Hi Paolo My sister and I would like to thank you for the service that you provided with the funeral flowers for our mum. We were so grateful that you able to come to the house as it was a difficult time for us which was made much easier making a decision in our own surroundings. When we talked about our vision you seemed to know exactly what we wanted. The flowers on the day were beautiful - they looked freshly picked and arranged so artistically.  We were also really grateful for your suggestion, and arranging, for the following to be laid on our Nan’s grave after the service - something we hadn’t thought of. Thank you again for your advice and professionalism   Jo Bryl & Debbie McCarley

Susan Clements 15.01.19

Paolo I would like to thank you for the beautiful casket spray you did for my sister, thank you for your care and compassion , and guidance. 

We would highly rerecommend you. 

Ruth Murphy 19.01.19

Oh Paolo, I’ve meant all day to contact you to say thankyou but another manic day and I’ve felt so unwell.  What you created was stunning! Everybody gasped and seeing them made me cry-but with joy please understand! The quality is amazing and you interpreted completely what I had tried to convey to you. They are still so fresh-we kept them overnight in the Old Post House conservatory because it was suitably cool.  We have placed them on my grandparent’s grave and taken lots of photos which I will send to you.  Everybody asked ‘who did your flowers?’ so I hope that more custom will be on its way to you soon! I will certainly be using you again as I said to you last Sunday-and very soon-as sadly my mother-in-law was too unwell to attend the funeral yesterday. I will be in touch to discuss something to send to her.  You should be very, very proud of your work because your passion shines clearly through!!! Thankyou for what you created for us-my mother would have been overjoyed.  Please use this as advertising! With the greatest of thanks  Ruth and family

Testimonials

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Claire Hughes 14.11.18

We had the most wonderful care from Paolo at a very difficult time for us. He came to the house at a time to suit us and made us feel very comfortable when choosing the flowers for my fathers funeral.

The quality of the flowers was outstanding and proved a fitting tribute tribute.

Thank you Paolo for all you did. 

All the best 

Claire Hughes

Joy & Jeff Leach 17.11.18

Paolo Thank  you so much for the beautiful  tributes you created for my mums funeral, & excellent customer service,  your  care ,  compassion  & patience.

You advised  & guided us on the flowers in the comfort of our own  home which  we was truly grateful for, at this very difficult time for us. 

We would truly recommend Heaven's Scent,  once again thank you.




Simon Perry October 2018

Hi Paulo,

I wanted to thank you for the wonderful arrangement that you prepared for my Aunt's funeral. Everyone commented on how beautiful the roses and flowers were. The design was fabulous and the roses and flowers were clearly of the finest quality.

I thought the service that you provided was first class and you obviously have a flare and passion for your work.

Many thanks,

Simon

Mavis MC Clean

Hi Paolo. We was so pleased & overwhelmed with the  flowers, You did for mums funeral today . Beautiful & thank you for your patience at such a difficult time.  You did a fantastic job. The family are well pleased. Well done!!!! Brilliant. Mavis and family.

Testimonials

D. Bale 01.17

I’ve made numerous purchases with Heavens scent for all different occasions and every time have been 100% satisfied with the results along with Paolo going above and beyond to make everything perfect.... would 100% recommend them and definitely be back for more orders when neededE4

D. Arnold 2/10/18

Hi Paolo,
Many thanks for providing the 2 beautiful floral arrangements for our funeral today. They were perfect.
Your customer service was also excellent- I really appreciated your help with the design and colour combinations of the flowers , and you dealt with my enquiry in a kind sensitive and professional manner.
I would not hesitate to recommend you.
Many thanks
Debbie

W & C Evans 04.18

Heaven’s Scent created a stunning display of floral tributes for my brother’s funeral, everyone commented on how beautiful and fresh all the flowers looked. Nothing was toomuch trouble, they even made a wreath created by ourselves. Everything was delivered on time and they were professional and very sympathetic to our needs

Kindest regards

Wendy & Colin Evans

Testimonials

Andrea Dunscombe 09.18

Thank you for my lovely Dads tribute it was absolutely beautiful and every body admired it and asked where we had it made. The day went as well as could be expected. Thank you again. Andrea

Candy Gannon 10.18

Hi Paolo
On behalf of myself and my family I would like to say a huge thank you for the beautiful floral arrangements you have provided on multiple occasions. We appreciated the hard-work you put into the flowers and the friendly, compassionate and considerate service you gave us. Thank you

Elaine Reeves 06.18

“When my father passed away it was a traumatic time for all of us. There was so much to think of at such an upsetting time. My mum wanted dad’s flowers to be really special because she felt it was the last thing she could do for him. Heaven scent was recommended to us and we were told Paolo is very professional and will ensure you are well looked after. From the moment I spoke to Paolo I knew we were in good hands. He was very kind and caring and came to the house so we could choose flowers in the comfort of our own home as he realised seeing photos of funeral arrangements could be initially upsetting. On the day of the funeral he endured the flowers were perfect and phoned me to let me know everything was done. The arrangements he did for us were beautiful and he even made some posies out of the larger arrangement for us to keep. I would not hesitate to recommend heaven scent for not only a professional service but also for that special personal and caring touch. Thank you so much Paolo”. Xx

Testimonial

Rebecca Adams Funeral Director 10.18

As Funeral Directors we dont have an easy task when it comes to pointing a family in the right direction of the best florist as we dont always get to meet them before we see there work.

When i meet Paolo he showed me his amazing work and how passionate he is about the work that he does.

Since then i have been pointing my family's in his direction to speak and meet with him to discuss tributes for their loved one.

The tributes are always what the family have asked for and more he truly is an amazing artist and has left me speechless with some of the work he has created for them. 

Paolo you truly are a florist at heart and i cant thank you enough for the work that you do.

Park Funeral Directors Barry/Penarth

Miss S Staples 03.18


The service heaven scent  provided at such a delicate time was so compassionate and thoughtful. They guided and explained everything to detail to myself and family members. On my daughter's celebration day many had complimented on the floral designs. The presentation was not just beautiful but was precise to every detail , exactly how I wanted them which added that extra love to the day. I would highly recommend as their presentations are made from their hearts. Once again thank you  Paolo.Xx Miss Sharron Staples.

K . Maidmant


The professional caring service you gave was wonderful. The quality of the flowers and the designs we chose were everything that was promised and more. They were delivered on time and lasted a long time.

Testimonials

Andrea Dancey 09.18

Paulo

I am writing to thank you for the flower arrangement you created for my fathers funereal.

It was an amazing arrangement, way beyond anything we were expecting. We were not expecting the tape measure, spirit level and box of screws so that was another surprise.

The arrangement was much admired by the mourners.

Thanks again.

Andrea 

Mrs Jan Miller 01.18

would like to send a heart felt thank you to Paolo and Heaven scent floral design

For my Dads beautiful floral flowers for funeral 

Thank you for your gentle considerate way you came to my home to find out what me and my family wanted 

At what was a very difficult time

We were very pleased at the professionalism shown which as you can imagine is also very important

Kindest regards 

Jan & family

Jo Bryl & Debbie McCarley 11.18

Hi Paolo
My sister and I would like to thank you for the service that you provided with the funeral flowers for our mum.
We were so grateful that you able to come to the house as it was a difficult time for us which was made much easier making a decision in our own surroundings. When we talked about our vision you seemed to know exactly what we wanted. The flowers on the day were beautiful - they looked freshly picked and arranged so artistically.
We were also really grateful for your suggestion, and arranging, for the following to be laid on our Nan’s grave after the service - something we hadn’t thought of.
Thank you again for your advice and professionalism

Jo Bryl & Debbie McCarley